Where do you deliver?
We are based in Manchester and can delivery to anywhere you need. We charge 40 pence per mile for delivery on China. Other accessories may be couriered, cost dependant on location.
Can you collect?
Yes but you would be responsible from the pick-up, many of our items are fragile and require care and attention.
How do I know what to hire?
We will work with you to make sure you have everything you need.
How do I make a booking or reservation?
As soon as you know what you would like to hire we would suggest booking the date with us to avoid disappointment. Simply telephone us and we will book you into our diary.
Do you need a deposit?
We take a 50% deposit – this is non-refundable. We require full payment 1 month prior to your event
When do I get the products?
If you are simply hiring from us then you can expect your products to be with you 1 or 2 days in advance and picked up the day after. If we are setting up for you then we will deliver on the day and collect the following day.
Do we need to wash up?
Due to the delicate nature of the china we ask that you do not wash up. We charge 20% of the hire cost for the washing up. We simply ask that you ensure that all excess food and liquid are wiped away.
Is there a charge for breakages?
We ask for a £100 refundable breakages deposit. If any items are lost or broken we will charge for this. We will ensure that you have a list of everything you have hired to be checked when picked up.